Pocket Market Privacy Policy

Effective Date: August 23, 2025

Welcome to Pocket Market. Your privacy is important to us. This Privacy Policy explains how Pocket Market (“we,” “our,” or “us”) collects, uses, shares, and protects your information when you use our mobile application (the “App”).

By using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our service to you.

a) Information You Provide Directly:

• Account Information: When you register for an account, we collect your name and email address. You may also voluntarily add a profile picture.
• User Content: We collect the information you provide when you use our service, such as product listings (including photos, descriptions, and prices), ratings, reviews, and messages you send to other users through our in-app chat feature.
• Transaction & Delivery Information: We collect details of transactions you carry out through the App and the delivery information you provide, such as your physical address and phone number.

b) Information We Collect Automatically:

• Device Information: We may collect information about your mobile device, including the device model, operating system version, and unique device identifiers. This helps us ensure app compatibility and security.
• Usage Data: We may collect information on how you access and use the App (e.g., features used, pages viewed) for analytics purposes to help us improve user experience.

c) Information From Future Integrations:

• Social Logins: If you choose to register or log in using a third-party service (e.g., Google) in the future, we will collect information from that service as permitted by them, which may include your name and email address.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Create and manage your account.
• Provide, operate, and maintain our App.
• Facilitate transactions, including payments and deliveries.
• Enable communication between users.
• Improve, personalize, and expand our services.
• Send you service updates, security alerts, and promotional messages (you can opt-out of promotional messages at any time).
• Prevent fraud, enforce our policies, and ensure the safety and security of our platform.

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following situations:

• With Other Users: Your profile name and the content you post (e.g., product listings) will be visible to other users of the App.
• With Service Providers: We share necessary information with trusted third-party partners who perform services on our behalf, such as payment processors to handle payments and delivery providers to fulfill orders. We only share the information they need to perform their service.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We use reasonable administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with services. If you delete your account, we will take steps to delete your information within a reasonable timeframe, unless we are required by law to retain it for a longer period (e.g., for financial and transaction records).

6. Your Rights and Choices

You have certain rights regarding your personal information. You can:

• Access and update your account information at any time through the App's settings.
• Opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.
• Request the deletion of your account and personal data by contacting us at the email below.

7. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the App or by sending you an email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: pocketmarkettt@gmail.com